logo

Designs That Make Sense

Careers

 
  Inventory Coordinator, Service Technician  
   
  Inventory Coordinator
 

For over 30 years Apricot Designs, Inc. is an established manufacturer of Bio-Tech automated lab equipment located in the San Gabriel Valley. With offices in China and a network of distributors worldwide, we serve the lab automation needs of researchers, scientists, and lab professionals.

Job Description

This position is for an Inventory Coordinator to manage the daily warehouse activities and supply chain. Primary objectives of the job are inventory control, preparing materials for production, coordinating the delivery and/or pickup of manufactured and retail parts. Flexibility, Adaptability, Organization, Planning, Time Management and Teamwork are must.

Major Areas of Responsibility

  • Organize and establish inventory control
  • Ensure transactions are accurate
  • Cycle counts
  • Maintain item records, document necessary information and utilize reports to show inventory status
  • Monitor stock levels and alert the management to replenish stock
  • Manage items to be dispatched to the production department according to job orders
  • Manage and handle items to be dispatched to the customer directly
  • Receiving, counting and storing incoming items
  • Maintain safe and clean work environment by keeping shelves and workstations neat

Specific Qualifications of the Job

  • Experience with Microsoft Office: Word, Excel, Outlook.
  • Acumatica or related ERP system experience is a plus
  • Prior inventory & warehouse experience is preferred, procurement experience is a plus
  • Ability to coordinate and manage efficiently and effectively on multiple projects
  • Able to lift up to 15 lbs on a regular basis and the ability to help move larger heavy items on occasion
  • Detail oriented with strong analytical skills
   
  Service Technician
 

For over 30 years Apricot Designs, Inc. is an established manufacturer of Bio-Tech automated lab equipment located in the San Gabriel Valley. With offices in China and a network of distributors worldwide, we serve the lab automation needs of researchers, scientists, and lab professionals.

Job Description

This position is for a Service Technician covering the western half of the United States and all related in-house service activities and support.

Major Areas of Responsibility

  • Establish direct contact with our customers while building customer satisfaction in Apricot services
  • In-house and/or field service maintenance of Apricot Designs equipment
  • Test prototype, production or repaired instruments as instructed
  • Quickly and efficiently repair instruments in the field
  • Assist with trade shows, demos and sales functions
  • Create, maintain, and follow-up on service orders, cases and requests
  • Review and update the service schedule as needed
  • Support Apricot Designs and our distributors worldwide with technical and application support
  • Produce accurate on time service reports
  • Manage incoming and outgoing requests so orders and shipments run smoothly
  • Communicate and coordinate shipping priorities with shipping department
  • Help maintain and track service inventory
  • Provide status and updates to Service Manager

Specific Qualifications of the Job

  • Minimum two years of customer service, hands-on experience in troubleshooting/maintaining electromechanical equipment
  • Able to handle traveling while performing field service/technical support work
  • Able to maintain a great attitude with emphasis on good customer service even under pressure
  • Able to coordinate and manage multiple projects at one timE
  • Organized, Quick Learner, Self Motivated
  • Able to work independently or as part of a team
  • Knowledge and experience in reading mechanical and electrical drawings
  • Able to prioritize workload to meet tight schedules/deadlines
  • Valid driver’s license and satisfactory driving record
  • Able to lift up to 50 lbs. regularly and the ability to move larger heavy instruments on occasion
  • History of safe work habits
  • Microsoft Office skills; especially Excel and Word
  • Liquid Handling and/or CRM experience and knowledge is a plus
  • Technical degree in the field is a plus